{"id":64928,"date":"2024-05-03T10:13:21","date_gmt":"2024-05-03T14:13:21","guid":{"rendered":"https:\/\/dev.complx.ca\/?post_type=product&p=64928"},"modified":"2025-09-04T11:58:43","modified_gmt":"2025-09-04T15:58:43","slug":"cma25-superviseur-niveau1","status":"publish","type":"product","link":"https:\/\/dev.complx.ca\/en\/boutique\/cma25-superviseur-niveau1\/","title":{"rendered":"CMA25-Superviseur niveau 1"},"content":{"rendered":"
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La gestion de premier niveau pour superviseur.e.s et chef.fe.s d\u2019\u00e9quipe \u2013 niveau I<\/strong><\/h1>

Voir les dates des cohortes mixtes dans la section “Informations aditionnelles”.<\/strong><\/h3>

Formation pratique et concr\u00e8te assurant l\u2019efficacit\u00e9 et un leadership en contexte de supervision.<\/strong><\/p>

Objectif<\/strong>: D\u00e9velopper les comp\u00e9tences en continu de vos superviseur.e.s ou chef.fes d’\u00e9quipe de second niveau afin de les outiller pour bien exercer leurs fonctions.<\/p>

Pour qui?\u00a0<\/strong><\/p>

  • Superviseur.e.s et chef.fes d’\u00e9quipe.<\/li>
  • Niveau de gestion: D\u00e9butant.e<\/li><\/ul>

    Quoi?<\/strong><\/p>

    • Cohorte mixte en virtuel via zoom ou TEAMS<\/li>
    • Mat\u00e9riel : en ligne sur Complexe X Acad\u00e9mie<\/li><\/ul>

      Pourquoi?\u00a0<\/strong><\/p>

      Il est important de d\u00e9velopper les comp\u00e9tences d’un.e superviseur.e de premier niveau, car celles-ci sont essentielles pour assurer le bon fonctionnement ainsi qu\u2019un leadership positif \u00e0 l\u2019int\u00e9rieur d\u2019une \u00e9quipe, d\u2019un d\u00e9partement ou d\u2019un service.<\/p>

      Un.e superviseur.e de premier niveau joue un r\u00f4le cl\u00e9 dans la communication entre la direction et les employ\u00e9.es, il.elle est charg\u00e9.e de mobiliser son \u00e9quipe, de r\u00e9soudre les conflits, de fixer des objectifs et d’\u00e9valuer les performances.<\/p>

      En d\u00e9veloppant les comp\u00e9tences d’un.e superviseur.e de premier niveau, on s’assure que l’\u00e9quipe est bien dirig\u00e9e, que les objectifs sont atteints et que les employ\u00e9.es sont satisfait.es de leur environnement de travail.<\/p>

      6 modules – 25 th\u00e8mes\u00a0<\/strong><\/p>

      • 18 heures de formation – 6 fiches de travail<\/li>
      • Formatrice : Julie Dupuis, Sylvain Par\u00e9<\/li><\/ul>

        Module 1: Le r\u00f4le du.de la superviseur.e<\/strong><\/h2>
        • La responsabilisation et l’exercice du r\u00f4le.<\/li>
        • La compr\u00e9hension du droit de g\u00e9rance.<\/li>
        • Les interventions directes et indirectes.<\/li>
        • Les limites dans l’exercice du pouvoir.<\/li><\/ul>

          Module 2: L’exercice du leadership\u00a0<\/strong><\/h3>
          • L’influence positive et n\u00e9gative.<\/li>
          • Le triangle de la mobilisation.<\/li>
          • Les types de leadership et quand les utiliser.<\/li>
          • Conna\u00eetre son style et le mettre en valeur.<\/li><\/ul>

            Module 3: La communication pour performer\u00a0<\/strong><\/h3>
            • Les styles de communication.<\/li>
            • Les rencontres formelles et informelles.<\/li>
            • Animer une rencontre d’\u00e9quipe.<\/li>
            • Faire de la r\u00e9troaction constructive.<\/li>
            • Communiquer dans la diversit\u00e9.<\/li><\/ul>

              Module 4: La r\u00e9solution de conflits<\/strong><\/h3>
              • Les types de conflits.<\/li>
              • Les techniques de r\u00e9solution de conflits.<\/li>
              • L’ABC des conversations difficiles.<\/li>
              • La mise en place de plans de redressement.<\/li><\/ul>

                Module 5: L’organisation du temps<\/strong><\/h3>
                • Jongler avec les balles du temps.<\/li>
                • Planification et op\u00e9rations.<\/li>
                • R\u00e9solution des probl\u00e8mes \u00e0 la source pour gagner en efficacit\u00e9.<\/li>
                • M\u00e9thode SOMET pour prioriser et gagner en efficacit\u00e9.<\/li><\/ul>

                  Module 6: D\u00e9velopper son intelligence \u00e9motionnelle\u00a0<\/strong><\/h3>
                  • Se regarder aller pour se comprendre et s’am\u00e9liorer.<\/li>
                  • G\u00e9rer ses \u00e9motions pour \u00e9viter l’impulsivit\u00e9 et prendre de meilleures d\u00e9cisions.<\/li>
                  • Prendre conscience des individus et de l’environnement pour plus d’efficacit\u00e9.<\/li>
                  • D\u00e9velopper ses habilet\u00e9s relationnelles pour influencer l’\u00e9quipe.<\/li><\/ul>
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                    Formation pratique et concr\u00e8te assurant l\u2019efficacit\u00e9 et un leadership en contexte de supervision.<\/strong><\/p>\n

                    Objectif<\/strong>: D\u00e9velopper les comp\u00e9tences en continu de vos superviseur.e.s ou chef.fes d’\u00e9quipe de second niveau afin de les outiller pour bien exercer leurs fonctions.<\/p>\n

                    18 heures de formation en pr\u00e9sentiel virtuel<\/p>","protected":false},"featured_media":75380,"template":"","meta":{"_acf_changed":false,"content-type":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"product_brand":[],"product_cat":[170],"product_tag":[212,72,211,210],"class_list":{"0":"post-64928","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-formation","7":"product_tag-competences","8":"product_tag-formation","9":"product_tag-gestion","10":"product_tag-supervision","11":"desktop-align-left","12":"tablet-align-left","13":"mobile-align-left","15":"first","16":"instock","17":"virtual","18":"taxable","19":"purchasable","20":"product-type-simple"},"acf":[],"_links":{"self":[{"href":"https:\/\/dev.complx.ca\/en\/wp-json\/wp\/v2\/product\/64928","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.complx.ca\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/dev.complx.ca\/en\/wp-json\/wp\/v2\/types\/product"}],"version-history":[{"count":4,"href":"https:\/\/dev.complx.ca\/en\/wp-json\/wp\/v2\/product\/64928\/revisions"}],"predecessor-version":[{"id":74784,"href":"https:\/\/dev.complx.ca\/en\/wp-json\/wp\/v2\/product\/64928\/revisions\/74784"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.complx.ca\/en\/wp-json\/wp\/v2\/media\/75380"}],"wp:attachment":[{"href":"https:\/\/dev.complx.ca\/en\/wp-json\/wp\/v2\/media?parent=64928"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/dev.complx.ca\/en\/wp-json\/wp\/v2\/product_brand?post=64928"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/dev.complx.ca\/en\/wp-json\/wp\/v2\/product_cat?post=64928"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/dev.complx.ca\/en\/wp-json\/wp\/v2\/product_tag?post=64928"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}